Frequently Asked Questions
Why does a premium brand like Finesse have such affordable prices?
I understand the agony of having to count every euro you spend. I was there once. That's why I want to start offering very high quality cosmetics at an affordable price. But don't worry, obviously this is not an NGO and this business is for everyone. In order for the bottle to work, we must generate profits. That is why, next semester, the price per bottle will go from €15 to €16, then to €17 and finally to €18, which is its real market value. So now is the best time to buy.
Where are your Finesse products formulated?
All Finesse products are formulated and manufactured in Spain. As are each of the ingredients we use.
What are the main ingredients of shampoo and its benefits?
This is no ordinary shampoo. Let's be clear: It's formulated with key ingredients like eucalyptus and rosemary essential oils, which revitalize the scalp, strengthen hair, promote hair growth, and keep it moisturized. Plus, the shampoo contains hydrolyzed wheat protein to nourish hair and vitamin E (tocopherol), an antioxidant that protects and promotes scalp health. Want more? All this without harsh chemicals.
Are my Finesse products cruelty-free?
Of course. Not only are you taking home a shampoo that leaves your hair looking amazing, but you can also have a clear conscience knowing that no animals have suffered to make your hair look this good.
Can I return my items?
You have 30 days to return your first purchase free of charge, as long as the products are unopened and in their original packaging. Simply send an email to info@finessebodyandsoul.com with your request and you can return it to your nearest Post Office.
Where does Finesse originate?
The idea for Finesse was born while I was living in the Netherlands. I wanted to create a product that was good for our bodies, where the textures and smells of the product could transport us to the nature of our land, which I missed so much.
What will happen when we update Finesse prices to their real value?
Our commitment to you goes beyond any discount, and in exchange for your trust, we will maintain the current price. In other words, you will continue to maintain your initial price for having trusted us. Discounts without any justification are for brands that do not value themselves or their customers. How can it be that a lifelong customer pays one price and then another person suddenly sees a special sale and buys at a lower price than a lifelong customer? What was the real value of a product if yesterday it had one price and today it is worth 25% less? In short, at Finesse we reward loyalty, and you, for being a customer, will always have the best price from all those who come after you.
Does Finesse prevent hair loss?
What it does is prevent damage to your scalp and hair loss as a result. However, there are no magic formulas and anyone who promises otherwise is lying. There are many factors that can affect hair loss; the climate, the water you use and above all stress and your mood. That is why what we offer is a product that takes care of your scalp and can give you a relaxing experience that helps you maintain a good mood. That is the basis for having healthy and strong hair; that is Finesse.